- Official Microsoft teaching materials
- E-learning - study when you want to
- 6 months access to the material
- Preparing for the Microsoft certification exams
- Practical training
This e-learning, with official Microsoft material, is a preparation for the official Microsoft exam to certify you for this subject. The training is fully in English, therefore part of the information page is also in English. On the "Details" tab you will find a short description and then all the topics that are covered in this e-learning.Yes, I want to know more
Dynamics 365 Field Service helps organisations better position themselves in the marketplace by providing a variety of tools to help identify and plan resources and manage workloads for mobile workers. This course will provide students with the skills needed to identify and configure the key components used to deliver Field Service and mobile solutions. Key topics include identifying the organisational considerations that lead to configuration decisions and general configuration issues. This course helps students better understand the bigger picture and the end goals focused on implementations that help design more efficient solutions that meet customer and organisational objectives.
Module 1: Configure Field Service In this introductory module, we will introduce key concepts of Dynamics 365 Field Service, including products, services, and tax codes.
Module 2: Resource Scheduling Configuration In this module, we will explore the concept of resource scheduling, and learn how to configure the system to schedule resources efficiently.
Module 3: Defining and Configuring Bookable Resources In this module, we will learn how to create and manage bookable resources, including resource pools and crews.
Module 4: Configure Incidents In this module, we will learn how incidents can improve the scheduling efficiency and consistency of your organization.
Module 5: Inventory and Work Order Management In this module, we will learn how to create and use work orders to schedule resources.
Module 6: Field Service Agreements In this module, we will introduce agreements, and learn how to configure them for your organization.
Module 7: Inventory and Purchasing In this module, we will learn about management of customer assets.
Module 8: Field Service Mobile In this module, we will learn how to use and configure the Field Service Mobile application for a mobile workforce.
Module 9: Universal Resource Scheduling In this module, we will introduce the concept of Universal Resource Scheduling, and describe how it can be leveraged for an organization.
Module 10: Managing Scheduling Options In this module, we will learn how to use the schedule board to reschedule, substitute resources, and schedule pools and crews.
Module 11: Customizing the Schedule Board In this module, we will learn how to configure the schedule board to best meet the organization or scheduler's needs.
Module 12: Advanced Scheduling Options In this module, we will dive deeper into the options for customizing the scheduling of work orders based on unique business requirements.
To follow this training you will receive official Microsoft study and exercise material. You You will receive the e-book that serves as a reference work for the practical execution of assignments in an an online learning environment. You will have access to this learning environment for six months. software, only a computer with an internet connection. In the online labs, you work through scenarios where you can immediately apply what you have learned in practice. By means of a practice exam, you can prepare yourself well for the corresponding Microsoft exam. This practice exam is also online. It consists of questions similar to those you can expect on the actual exam and provides detailed explanations of both correct and incorrect and incorrect answers. The training course is in English and can be completed in approximately 3 days. The training course is fully English-based and can be completed in approximately 3 days.
After completing the training you will receive a certificate from Learnit. If you also book and complete the corresponding MB-240 exam, you will also receive an official certificate from Microsoft.
During this e-learning you get 6 months access to the online learning environment in which you can apply the material to practice. If you follow the training to certify yourself, you can also directly book exams and follow-up and follow-up training courses. If you combine training courses, you will benefit from a bundle discount. for more information on our Microsoft certification page. The cost of an exam is €175 euro (excl. VAT). You can schedule the exam online and follow it at a time that suits you. During the exam, you will be monitored by a proctor via webcam and microphone. If you want to you can indicate this in the comments field on the registration form.
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