Learnit Training
Intercultural communication course
  • Broaden your knowledge of the migration of non-Western cultures to the Netherlands
  • Gain insight into the problems migrants face
  • Learn how intercultural communication can take place respectfully and efficiently
  • Actively practise with emotion management, relationship building, steadiness, approach, aggression and non-verbal communication
  • Practical training

Cultural differences can imperceptibly lead to major misunderstandings and misunderstandings. For example, the most basic forms of interaction may differ from 'ours'. In the Intercultural Communication training you broaden your knowledge of the migration of non-western cultures to the Netherlands. You will gain insight into the problems migrants encounter and learn how intercultural communication can take place respectfully and efficiently.

Yes, I want to know more

"I gave this training a 9, which is very exceptional for me. The training was fantastically well delivered. Very varied, inspiring, practical and with a lot of knowledge about the subject. I highly recommend it." - Rating: 9.0

learnit Intercultural communication

Intercultural communication course

Cultural differences can imperceptibly lead to major misunderstandings and misunderstandings. For example, the most basic forms of interaction (how do you address someone, do you shake hands or not?) may differ from 'our'. More complicated are the misunderstandings that arise from a different perception on an emotional level. Different cultures deal in different ways with illness, death and religion, but also with shame, loss of face and pride.

The training Intercultural Communication: dealing with cultural diversity is based on your own experiences, which makes the training closely linked to daily practice. Based on background information you broaden your knowledge of the migration of non-western cultures to the Netherlands. You will gain insight into the problems migrants encounter and learn how intercultural communication can take place respectfully and efficiently. In a relaxed environment, you will work with interactive exercises focused on emotion management, relationship building, steadfastness, rapprochement, aggression and non-verbal communication.

Topics

The following topics, among others, will be discussed during the training:

  • What is culture and what is diversity?
  • The history of the Netherlands as a migration country in a nutshell
  • Intercultural difference competences
  • Western and non-Western culture
  • First and later generations
  • Discrimination
  • Values and standards
  • Communication and conflict in different cultures
  • Self-image and prejudice
  • Respect
  • Do's and dont's

Target group

This training is ideally suited for government employees, police officers, ambulance staff and public transport workers.

Working method

  • Customisation is our focus: through a telephone intake interview, the trainer makes an inventory of your personal learning goals. On this basis, the definitive programme of the training course is determined.
  • We believe a safe training atmosphere is important, as you should feel comfortable experimenting with new knowledge and skills.
  • We strongly believe in doing and experiencing, rather than talking about the content of trainings, which is why all our trainings are active in nature.
  • In order to guarantee the quality of the training, we apply a maximum group size of eight participants, so that we can guarantee the learning effect and efficiency.

Language

The training is provided in Dutch as standard. The trainer has a good command of the English language. Use can be made of course material in English. With a minimum of three participants, the training can also be provided entirely in English.

Investment

Prices mentioned are per person, including course material. Lunch is included in the on-site training.

On location Online
Duration 1 day 2 sessions of 3 hours
Price per day, excluding VAT € 475,- € 390,-
Total, incl. VAT € 574,75 € 471,90

Certificate

After completion of the training, a Learnit certificate is issued as proof of participation.


Online

We also organise this training online. For this we use Webbex or Zoom. Login with Skype is also possible. On request, this training can also be organised with Microsoft Teams.

The training takes 2 sessions of 3 hours, spread over 2 weeks.

  • You can participate again free of charge up to one year after the training.
  • For an additional catering fee, you can also participate in a classroom training.

References

The course Intercultural communication has been assessed with an average of 8.4.

"H. Weevers, MTB Maastricht - "Very informative. Clear explanation of difference in cultural forms (collectivist vs. individualist) and larded with appealing examples." - Rating: 8.4"

- Intercultural communication

"M. van der Spoel, GGD Enschede - "What appealed to me were the many examples the trainer gave. You notice from everything that he has gained a lot of experience in working with different cultures." - Rating: 9.0"

- Intercultural communication

"A good training that gives clear handles in dealing with the cultural diversity of your clients. By experiencing the feeling of people who come from a familiar place into a strange society, you gain more understanding and patience." - Rating: 8.1

Hetty Theelen, Youth Teams South Holland South Foundation - Intercultural communication

"I gave this training a 9, which is very exceptional for me. The training was fantastically well delivered. Very varied, inspiring, practical and with a lot of knowledge about the subject. I highly recommend it." - Rating: 9.0

J. Bankers, Municipality of Boxtel - Intercultural communication

"Training makes you think. Clear and instructive. The trainer talks from his own experience, gives sufficient examples, has a clear story and is enthusiastic. He is open to opinions. A pleasant man." - Rating: 8.4

I. Wachelder, MTB Maastricht - Intercultural communication

"Good variety and usefulness." - Rating: 7.8

P. Jezek, Municipality of Boxtel - Intercultural communication

"Instructive training, the teacher was very captivating and the day flew by." - Rating: 8.3

Sylvia Beukhof, Municipality of Ede - Intercultural communication