Learnit Training
Performance and assessment interviewing course
  • Learn the differences and similarities between performance and assessment interviews
  • Know how to build and structure a conversation
  • Stay in control of the conversation and learn to steer a conversation
  • Map out your employees' qualities and pitfalls
  • Learn to listen better, to ask questions and to summarise, so that conversations are effective and motivating

Conducting performance and assessment interviews is a valuable means of uniting the interests of your employees and your organisation. By evaluating the strengths and development points of the past period in an objective, respectful manner, the performance and motivation of your employees is increased. The Performance and Evaluation Interviews training teaches you how to conduct performance and evaluation interviews in a professional manner. You will gain insight into the usefulness of the various forms of conversation and learn when to use them. We train you extensively in various interview techniques, so that the interviews proceed smoothly and, above all, fruitfully.

Yes, I want to know more

"An instructive training, with plenty of room for feedback, questions and brainstorming. The trainer brought the subjects clearly to the fore in a casual way, which was very pleasant. She also left a lot of room for dealing with questions." - Rating: 10.0

learnit Conducting performance and assessment interviews

Performance and assessment interviewing course

Conducting performance and assessment interviews is a valuable means of uniting the interests of your employees and your organisation. By evaluating the strengths and development points of the past period in an objective, respectful manner, the performance and motivation of your employees is increased. It keeps both parties sharp and the cooperation is evaluated. Are the results satisfactory? Is the working atmosphere good? And is there still sufficient motivation to achieve the desired results? The mutual adjustment of expectations also comes to the fore here, so that a motivating, productive situation remains in place for both parties.

The Performance and Evaluation Interviews training teaches you how to conduct performance and evaluation interviews in a professional manner. You will gain insight into the usefulness of the various forms of conversation and learn when to use them. We train you extensively in various interview techniques, so that the interviews proceed smoothly and above all fruitfully.

Topics

During the training the following topics, among others, will be discussed:

  • The differences and similarities of performance and assessment interviews
  • The Performance Management Cycle (PMC)
  • The communication model and the influence of your own attitude
  • Conversation model for assessment
  • Preparing the interview
  • Giving the conversation the right structure
  • Conscious use of interviewing techniques: listening, passing on questions and summarising
  • Objective evaluation
  • The STAR method as a tool
  • Giving and receiving feedback
  • Dealing with emotions and resistance
  • Drawing conclusions and making arrangements
  • Setting concrete goals with SMART

Results

  • You are aware of the differences and similarities between a performance interview and an assessment interview;
  • You know how to prepare well and how to build up conversations;
  • You are able to keep control in the conversation and know how to steer the conversation;
  • You can listen better, ask more questions and summarise to get to the point;
  • You are able to identify and analyse the qualities and pitfalls of your employees;
  • You know how to deal with emotions and possible resistance and
  • You know what steps to take to ensure that the conversations are effective and motivating.

Do you want to be trained on one specific component of the Performance Management Cycle? This is certainly possible in the form of a private or group training course tailored to your needs. In that case, please contact us via info@learnit.nl or via 020 6369179.

Target group

This training is pre-eminently suitable for (HR) managers and executives who want to become proficient (in certain aspects) in conducting performance and assessment interviews.

Working method

  • Customisation is our focus: through a telephone intake interview, the trainer makes an inventory of your personal learning goals. On this basis, the definitive programme of the training course is determined.
  • We believe that a safe training atmosphere is important, as you should feel comfortable experimenting with new knowledge and skills. We therefore pay ample attention to this.
  • We strongly believe in doing and experiencing, rather than talking about the content of trainings, which is why all our trainings are active in nature.
  • In order to guarantee the quality of the training, we apply a maximum group size of eight participants, so that we can guarantee the learning effect and efficiency.

Language

The training is provided in Dutch as standard. The trainer has a good command of the English language. Use can be made of course material in English. With a minimum of three participants, the training can also be provided entirely in English.

Investment

Prices mentioned are per person, including course material. Lunch is included in the on-site training.

On location Online
Duration 2 days 4 sessions of three hours
Price per day, excluding VAT € 475,- € 390,-
Total, incl. VAT € 1149,50 € 943,80

Certificate

After completion of the training, a Learnit certificate is issued as proof of participation.


Online

We also organise this training online. For this we use Webbex or Zoom. Login with Skype is also possible. On request, this training can also be organised with Microsoft Teams.

The training lasts 4 sessions of 3 hours, spread over 4 weeks.

  • You can participate again free of charge up to one year after the training.
  • For an additional catering fee, you can also participate in a classroom training.

References

The course Performance and assessment interviews has been assessed with an average of 8.5.

"An instructive training, with plenty of room for feedback, questions and brainstorming. The trainer brought the subjects clearly to the fore in a casual way, which was very pleasant. She also left a lot of room for dealing with questions." - Rating: 10.0

A. Dincer, Police Limburg-South - Conducting performance and assessment interviews

"I had a private training instead of a two-day training. It was intensive, but extremely instructive. I notice that filming gives a lot of insight into the way you conduct a conversation. Beforehand, I thought it would be a long day, but in the end time went by very quickly. We were able to cover many topics and the variety keeps you on your toes. I am very satisfied with the trainer. Especially the personal approach and the connection to the previous training were very nice." - Rating: 9.4

C. Zanoni, Employer Sports Clubs Foundation - Conducting performance and assessment interviews

"It is a training course in which there is a lot of room for practical problems. Because of the set-up, you also get enough time to practice cases." - Rating: 8.0

W. T. R. Jansen, Ministry of Defence - Performance and assessment interviews

"Excellent, with a good focus on the purpose of the training. Because of the interactive nature of the training, it was not difficult to keep one's attention." - Rating: 9.2

S. Coenen, Metrohm Autolab - Performance and assessment interviews

"The content was very good and well suited to our company. The trainer was very knowledgeable and could give many recognisable examples. The intake interview beforehand was also nice." - Rating: 8.4

H. Korten, Hoopman Machines B.V. - Performance and assessment interviews

"The content is perfectly attuned to the target group. Pleasant training, learned a lot. Thanks a lot!" - Rating: 8.4

K. Kokke, Protempo - Conducting performance and assessment interviews

"A training course focused on the practical implementation of performance and assessment interviews. You not only learn the standard actions, but also the reasons behind them. This makes it immediately applicable! - Rating: 9.0

R. van Dantzig, Cam IT Solutions - Performance and assessment interviews

"Useful training with an organisation where both material and trainer score well above average!" - Rating: 9.2

P. Stuifzand, Squiby Foods B.V. - Performance and assessment interviews

"The training is fun and informative, and the use of video analysis in the role plays is definitely an added value. The material was partly new and partly familiar to me, but it was nonetheless good to brush up on the familiar part as well." - Rating: 8.0

J. Bakker, Topa - Performance and assessment interviews

"Training was well put together, I learned a lot from it. You could clearly see that the trainer is an expert in this field and beyond. We also dealt with a number of issues (briefly) that were not directly related to the actual training. I found the (intake) meeting beforehand surprising. I have noticed that this allows you to start the training well immediately." - Rating: 8.2

A. Goldewijk, Holanda B.V. - Performance and assessment interviews

"Very well thought-out training. Theory, applying it yourself, role-playing (which elements do/do not), role-playing again. So that all aspects were dealt with by means of repetition. Training is repetition. The trainer was very pleasant and had perfect expertise." - Rating: 10.0

H. Hofland, P-Services HR Group - Performance and assessment interviews

"A training course with personal attention for the participants, in a pleasant environment and a good location." - Rating: 8.2

H. Bleeker, Municipality of Landsmeer - Performance and assessment interviews

"Very neat, well prepared and fun to follow and participate in. Good teaching materials and extra information for after the training. Learnit Training is a professional organisation that spends a lot of time on good preparation and also the training itself." - Rating: 9.0

M. Schut, ConnectingTheDots - Performance and assessment interviews

"It is an instructive training. The information you get fits you as a person. During the lesson, this is further sharpened to what you need. After the training you become more aware of what you are doing and of what is being said during a conversation." - Rating: 8.4

A. Kool, Luba Personele Diensten - Interview techniques

"Training was well put together, I learned a lot from it. You could clearly see that the trainer is an expert in this field and beyond. We also dealt with a number of issues (briefly) that were not directly related to the actual training. I found the (intake) meeting beforehand surprising. I have noticed that this allows you to start the training well immediately." - Rating: 8.2

A. Goldewijk, Holanda B.V. - Performance and assessment interviews

"Training is tailored as much as possible and made practical with many role plays. I was able to get to work immediately!" - Rating: 7.8

E. van de Wijn, Hoteschool Amersfoort - Conversation techniques

"The Rose of Leary, very useful! If you understand that, communicating is a lot easier." - Rating: 9.2

S.J.G. Bieman, Municipality of Alkmaar - Interview techniques

"Super private training, got many new insights. Finally structure in my conversations and the feeling that it will not be a trick, but a good business interview." - Rating: 9.2

H. Loos, ABN Amro Bank - Selection interviews with STAR

"This is really a tailor-made training course. You speak directly to the trainer beforehand. In this way, you get to know the trainer beforehand and your goals are discussed. These goals are discussed during the training. It is an interactive training. The material is built up, so that at the end of the day you go home with the feeling that you have really learned something. Definitely a must." - Rating: 8.6

M. Luiten, Childcare centre 't Goudvisje - Selection interviews with STAR

"An instructive training, with plenty of room for feedback, questions and brainstorming. The trainer brought the subjects clearly to the fore in a casual way, which was very pleasant. She also left a lot of room for dealing with questions." - Rating: 10.0

A. Dincer, Police Limburg-South - Conducting performance and assessment interviews

"Lively course focused on the participant and their needs, with a lot of practice which makes the day fly by and you learn a lot without feeling like you are cramming." - Rating: 7.7

Birgitta Blank, Stichting Het Rijnlands Lyceum, European School The Hague - Conversation techniques

"A must for an effective competency-based interview!" - Rating: 8.9

E. van Herwijnen, Viroclinics - Recruitment and selection: conducting interviews

"You learn how to deal with conversation in a very relaxed way. There is a lot of practice with the many types of conversations there are. Because the exercises are filmed, you get a good idea of what goes well and what goes less well when it is shown again later." - Rating: 7.6

C. Koorevaar, Du Pont de Nemours - Conversation techniques

"The course was practically oriented and seamlessly fitted in with the wishes and input of the participants. The course leader sensed what was needed and varied the course with (short pieces of) theory, practical applications and role-playing. I would definitely recommend this course!" - Rating: 9.0

Adriana de Bruine, Carrefour Welfare Group Noordoostpolder - Conversation techniques

"I like this kind of training, so I consider it should be done more often.

- Planning, performance and assessment interviews

"Professionalism of the course leader (Roeli), attention for personal learning goals and connection within the course members have made the training in conversation techniques very positive."

- Interview techniques

"The training gave me an insight into why I have conversations the way I do and what I can do to break these patterns and what techniques I can then use to become a better conversationalist." - Rating: 8.6

J. Meijer - Interview techniques

"Very practical training with exercises and the STAR method which is also very useful." - Rating: 7.4

J.S.M. Peters, Delba Special CarbideP Products B.V. - Recruitment and selection: conducting interviews

"The course material was alternated with practical exercises in a professional manner. The trainer conveyed the subject matter to the participants in a professional and enthusiastic manner. Due to the small number of participants, everyone was given ample opportunity. A training that is to be recommended." - Rating: 8.4

J. Roosenboom, Ministry of Economic Affairs (EZ) - Interview techniques

"I had a private training instead of a two-day training. It was intensive, but extremely instructive. I notice that filming gives a lot of insight into the way you conduct a conversation. Beforehand, I thought it would be a long day, but in the end time went by very quickly. We were able to cover many topics and the variety keeps you on your toes. I am very satisfied with the trainer. Especially the personal approach and the connection to the previous training were very nice." - Rating: 9.4

C. Zanoni, Employer Sports Clubs Foundation - Conducting performance and assessment interviews

"A to the point training in which the differences between the participants in terms of conducting conversations were very well taken into account. Each participant achieved their own insights and learning goals, with the sharing of insights also proving interesting for everyone. A strong point I found was the use of models, with the participants being asked to provide the content. This worked much better than presenting a model with the often abstract concepts, which then have to be put into practice in an exercise." - Rating: 8.0

R. Stap, Rhineland Water Board - Conversation techniques

"Very practical training where you can immediately put the tips and improvements into practice." - Rating: 9.3

K. van de Vossenberg, Oostendorp Autogroep B.V. - Recruitment and selection: conducting job interviews

"The content is instructive but the trainer makes it useful. With the teaching material alone, you would certainly gain the knowledge, but you need guidance in order to apply it. Instructive material that really helps you find out how you come across and want to come across. Our trainer was great and listened to us to address our concerns."

- Interview techniques

"The training is highly recommended. You can indicate your learning goals in advance during a brief telephone conversation with the trainer. All your goals are then addressed. The trainer teaches in a very fun way, with structure without imposing too much. Input from participants is highly appreciated. Presenting in front of the camera seems scary at first, but it is very instructive and ultimately a lot of fun. In addition to being very instructive and very applicable, I also found the days very enjoyable. It's a shame that it's over. Fortunately, I still have my teaching material with notes and the important things are still well in my head." - Rating: 8.4

G.T. Huitema, Ministry of the Interior and Kingdom Relations (BZK) - Interview techniques

"Very informative training that is tailored to the practice and own situation." - Rating: 9.6

M. Gerritse, Elderly Care Foundation - Conversation Techniques (advanced training)

"I found the training to be good and, above all, useful and informative. Despite the fact that I am not feeling well at the moment and that I am not myself, I learned a lot from it. One usually looks up to role-playing, but once you get over the 'fear', it is very fun and instructive to do a role-play." - Rating: 9.0

M. Mulder, Ministry of the Interior and Kingdom Relations (BZK) FMHaaglanden - Interview techniques

"The training covers an extensive amount of theory without being boring! Practical examples and experiences of others challenge you to immediately put what you have learned into practice. After following this course you will be a better equipped and more aware interlocutor and your advisory skills will be up to date again." - Rating: 8.6

I. van Riet, FM Haaglanden - Interview techniques

"Customised training aimed at providing practical tools for various communication issues." - Rating: 7.6

L. van Waardenburg, Woonstad Rotterdam - Conversation techniques

"Very practical training adapted to the participants: good trainer, small group, good atmosphere. Being able to communicate well is something that is important every day, in every contact. Very nice to really take the time for that for two days under professional guidance." - Rating: 8.4

A. Flipse - Interview techniques

"An organisation-oriented training in which you can indicate your own wishes in advance." - Rating: 8.0

I. van den Berg, Hoi Pippeloi - Conversation techniques

"With no experience, I stepped into this training. Within two days, I had conducted several interviews and learned, just as importantly, what was behind the attitude I was adopting and the questions I was asking. Because of the personal approach, I was able to express and achieve my own learning goals! Instructive, personal and fun!" - Rating: 8.6

B.P. van der Leij, Trius - Recruitment and selection: interview techniques

"Very informative and opens your eyes with how you look at yourself and what you can still "improve"."

- Interview techniques and influencing

"Inspiring and knowledgeable trainee. The training was well tailored to our specific needs, based on their expertise. The trainer had studied our field of work in depth, which was pleasant." - Rating: 9.2

S. Rump, Pactum - Selection interviews with STAR

"The content is perfectly attuned to the target group. Pleasant training, learned a lot. Thanks a lot!" - Rating: 8.4

K. Kokke, Protempo - Conducting performance and assessment interviews

"Good and useful training with very sympathetic trainer!" - Rating: 8.0

V.P.S.E. Langereis, Maison de Bonneterie - Recruitment and selection: conducting interviews

"A fun training course from which I learned a lot. The STAR method is now clear to me thanks to the training. In short, it was very useful." - Rating: 7.7

K.P.J.H. Rutte, PWC - Recruitment and selection: conducting interviews

"Fascinating, very informative and focused on own practical situations. Trainer very involved, a lot of knowledge." - Rating: 8.3

Melanie Arbman, CP Benelux Logistics B.V. - POP interviews

"I did the training on 15 and 29 March 2012 in The Hague. Very good training with lots of exercises. The material was elaborated in a good and understandable way. It was an enjoyable training. I learned a lot from it. The accessibility of the location was also very good. I have already planned the next training course." - Rating: 9.2

R. Landman, ECT - Interview techniques

"Nice and concrete and easy to put into practice. - Rating: 7.9

Mirjam Grootenhuis, Wijkracht - Selection interviews with STAR

"Very useful training with good applied theory in practical exercises!" - Rating: 9.0

E. Roos, Pilar Games - Conversation Techniques