Learnit Training
Behavioural disorders course: dealing professionally with problem behaviour
  • Small groups
  • Covid-19 safe
  • Experienced teacher
  • Possible online
  • Practical training

Would you like to learn how to effectively deal with people with a behavioural disorder or an addiction to alcohol or drugs? In this training you will learn what to look out for, so that you can prevent possible aggressive reactions and you will be more secure in your position.

Yes, I want to know more

"A smooth and pleasant training, where you can learn in a casual way." - Rating: 9.0

learnit Behavioural disorders: dealing professionally with problem behaviour

Behavioural disorders course: dealing professionally with problem behaviour

In the course of your work, you may encounter people with 'difficult' behaviour due to a behavioural disorder or alcohol or drug addiction. You are expected to address these people in an appropriate manner about the nuisance they cause, which is not always easy. Communication is often difficult and is sometimes accompanied by (verbal) aggression.

The Behavioural Disorders: Coping with Problem Behaviour training teaches you to recognise deviant behaviour as a result of an addiction or behavioural disorder. Our trainer will give you tools to deal with behavioural disorders as effectively as possible. You learn how to get your message across efficiently, where respect, equality, but also clarity and decisiveness are key words. Besides theory, there is plenty of attention for practice: in a relaxed and respectful environment, you practise using role-play and cases with problems you may encounter in your daily practice.


  • What is problem behaviour and for whom?
  • Psychiatry in brief
  • What is 'normal' and 'abnormal' behaviour?
  • Common symptoms in people with mental disorders
  • Characteristics of psychotic behaviour
  • Tips and tools for dealing with psychotic behaviour
  • Alcohol and drug addictions
  • Psychological, physical and social problem symptoms
  • Tips and tools for dealing with addiction
  • Dealing professionally with (verbal) aggressive behaviour

Teaching methodology

In the training we alternate between concrete experience, experimenting with behaviour and techniques, reflecting and exploring theory. This way, the training programme fits in well with all types of participants. There is a lot of action in the training, so you actually experience the effect of new behaviour. This enables the recognition of success. We also emphasise that everyone is responsible for his or her own growth process and must take ownership of it. In our training we invite you to continuously reflect and make connections with practice. Our aim is to increase your insight and to let you make the translation yourself. This will increase the chance of real behavioural change.

Target group

This training is ideally suited for participants who professionally come into contact with people who display deviant behaviour and need to address them, such as law enforcement officers, ambulance staff, school staff and government employees.

Prior knowledge

No previous knowledge is required for this training.


The course description above gives you a good indication of what the training will look like. However, the content may vary slightly from training to training, depending on the prior knowledge, practical experience and learning goals of the participants. In individual intake interviews prior to the training, the learning goals of the participants are inventoried. The definitive programme of the training course is determined on this basis.


The training is provided in Dutch as standard. The trainer has a good command of the English language. Use can be made of course material in English. With a minimum of three participants, the training can also be provided entirely in English.


Prices mentioned are per person, including course material. Lunch is included in the on-site training.

On location Online
Duration 1 day 2 sessions of 3 hours
Price per day, excluding VAT € 475,- € 390,-
Total, incl. VAT € 574,75 € 471,90


After completion of the training, a Learnit certificate is issued as proof of participation.


We also organise this training online. For this we use Webbex or Zoom. Login with Skype is also possible. On request, this training can also be organised with Microsoft Teams.

The training takes 2 sessions of 3 hours, spread over 2 weeks.

  • You can participate again free of charge up to one year after the training.
  • For an additional catering fee, you can also participate in a classroom training.


The course Behavioural disorders: dealing professionally with problem behaviour was assessed with an average of 8.5.

"A smooth and pleasant training, where you can learn in a casual way." - Rating: 9.0

Drozdz Dana, az monica - Behavioural disorders: professional management of problem behaviour

"The content met my expectations. Clear explanations with practical examples. The trainer tailored his programme to our needs." - Rating: 8.0

J.H. van Loon, Kredietbank Breda - Behavioural disorders: dealing professionally with problem behaviour