Learnit Training
Course leadership to Volunteers
  • Learn to monitor and improve the quality of managing volunteers
  • Know your personal leadership style and when you can use what instruments
  • Learn basic conversation techniques
  • Learn to deal with different types of volunteers and challenging situations
  • Practical training

The accompaniment of volunteers is, more than with a usual working relationship, based on equivalence and respect. Of volunteers you have to have it and one of the most important things is that they feel valued. That sometimes makes driving difficult. In our two-day training you will learn what motivates you, what style of leadership you have and how you can monitor and improve the quality of volunteering.

Yes, I want to know more

"I experienced the training as very positive: an expert trainer, room for personal input and good opportunity to practice with the discussed techniques."-Rating: 8.8

learnit Leadership of Volunteers

Course leadership to Volunteers

The accompaniment of volunteers is, more than with a usual working relationship, based on equivalence and respect. Of volunteers you have to have it and one of the most important things is that they feel valued. That sometimes makes driving difficult. As a supervisor you see things sometimes go wrong and then adjust and give feedback important. But how do you do that right? And how do you motivate them to give them honesty when they encounter something? What are the techniques to ensure that the volunteer improves his working habits in the eyes of himself and the organization?

In The training leadership Volunteers teach you what motivates you, what style of leadership you have and how you can monitor and improve the quality of volunteer work. In addition to the correct forwarding of volunteers, encouraging desired behaviour is very important. Because appreciation for volunteers is not expressed in money, a pat and personal attention should not be lacking. With the knowledge you get in the training you better choose which style you approach a volunteer and what instruments you use.

Topics

During the training, the following topics are covered:

  • What motivates volunteers? Motives, needs and appreciation:

    Be aware and dwell on the needs of volunteers and become aware of your own influence on them. How do you express your appreciation for them?

  • Teameffectiviteitsmodel:

    As a manager and coordinator it is your task to unite organizational chairs, team goals and individual goals. How do you currently carry out the themes of the Teameffectiviteitsmodel, which would you be able to carry out even more and how could you do that?

  • Leadership styles:

    Communicate optimally with volunteers through situational leadership. Switch between lead, supervise, coach and delegate, depending on the volunteer standing in front of you.

  • Understanding your own leadership style:

    Who are you as manager or coordinator? What is your preferred style to accompany? We practice with different influence styles and skills.

  • Basic conversation techniques in driving:

    Ask questions, listen, summarize, show empathy, reflect, give feedback, motivate and give confidence. By using the CAD model you can learn to connect, connect and address

  • Dealing with awkward and challenging situations:

    What tensions do you experience? How do you go about this? We are going to brainstorm about difficult and challenging situations, such as dealing with resistance, absence, not fulfilling appointments, too much your own way out as a volunteer, not being instructed and engaging in behaviour.

  • Frame of reference and miscommunication:

    Know your own "iceberg" as a manager or coordinator. Your standards and values strongly influence the way in which you control and supervise a volunteer.

  • Dealing with different type of volunteers and possible pitfalls:

    What kinds of reactions can you give on exciting situations? How can you put volunteers in their power?

  • Compliment and provide feedback in a constructive manner and to adjust behaviour:

    Appointable behavior. What is the effect on you, the team and the Organization, formulated from yourself.

  • The importance of setting goals and supporting support:

    Your main task is to realize plans. By setting goals you can steer the behavior of volunteers, where formulating good goals is important and meaningful. What are the objectives to meet?

  • Perform correction and Exitgesprekken:

    How does it give warnings, take notes and finally say goodbye to a volunteer in case of non-functioning?

Results

After following the training:

  • You know what style of leadership you have;
  • Do you know how to monitor and improve the quality of volunteer work;
  • You can deal with challenging situations and different types of volunteers and
  • You can use basic conversation techniques in guiding volunteers.

Target

This training is ideally suited for (leading) executives, managers, team leaders or coordinators who manage volunteers. Do you recognize yourself in one of the following points?

  • You want to grips with volunteers
  • You want to learn with which style you can approach a volunteer and what instruments you bet on it
  • You want to practice in adjusting, motivating and giving feedback to volunteers

This list is Natúúrlijk not complete: everyone is different. Where does you want to devote attention to the leadership theme?

Method

  • Customised work is central to us: by means of an intake interview the trainer will enumerate your personal learning goals. On this basis, the final programme of the training is determined.
  • We find a safe training atmosphere important because you have to feel comfortable when experimenting with new knowledge and skills.
  • We strongly believe in doing and experiencing, rather than telling about the content of training, which makes all our trainings active in nature.
  • In order to guarantee the quality of the training, we apply a maximum group size of eight participants for the training, so that we can guarantee the learning effect and efficiency.

Language

The training is provided by default in Dutch. The trainer controls the English language. English course material can be used. When registering at least 3 participants, the training can also be provided entirely in English.

Investment

Mentioned prices are per person, including course material. Lunch is included in the training on location.

On location Online
Duration 2 days 4 sessions of three hours
Price per day, excl. VAT € 475,- € 390,-
Total, incl. VAT € 1149,50 € 943,80

Certificate

After completing the training, a LEARNIT certificate will be issued as proof of participation.


Online

We also organize this training online. For this we use Webbex or Zoom. Logging in with Skype is also possible. On request this training can also be organized with Microsoft Teams.

The training lasts 4 sessions of 3 hours, spread over 4 weeks.

  • Until one year after the training you can participate for free.
  • Against payment of the catering costs you can also participate in a classroom training.

References

The Volunteer Leadership course has been assessed with an average of 8.4.

"The training was very instructive and provides a lot of insights! It teaches you to look differently at your way of managing and communicating with volunteers! Definitely applicable in practice!" - Rating: 8.0

I. Scholten, Three-Current - Managing volunteers

"I have experienced the training as very positive: an expert trainer, room for personal input and a good opportunity to practice with the interview techniques treated". - Review: 8.8

A. Kruithof, Foundation Present The Hague - Managing volunteers

"Interesting, with a lot of practical tips for use in your work that you will practice with role-plays and case studies. I've had a lot of use for it." - Assessment: 9.6

M. de Koning, Institute for Nature Education and Sustainability (IVN) - Managing volunteers

"Training offered relevant information about working with / managing volunteers. Good insights into your own (leadership or other) qualities, and there was enough room for casuistry / exchange. Learned a lot, from the training, the trainer, the other students, and also learned a lot about myself". - Review: 8.8

A. Flim, Transvorm - Managing volunteers

"This training makes you aware how important communication is, but also what role you play in this and that you have a behavioural choice to change a situation, but also how you learn to look more closely at why some situations do not run and how you could adjust this". - Review: 7.7

Ilse van den Einde, Hengelo Library and Hof van Twente Library - Managing volunteers

"During the training to lead volunteers we followed a day at Mieke van Learnit. Mieke took us with her in one day, using various tools on how to manage volunteers. I've learned a lot from the training and enough practical situations have passed to grow further in managing volunteers". - Rating: 9.0

Astrid van Dijk, Northwest Hospital Group - Managing volunteers

"This training has something to offer both an experienced and starting manager." - Assessment: 8.4

V. van der Sluis - Managing volunteers

"I particularly liked the professionalism of the trainer. She was very flexible in providing the lesson material. Good alternation of exercises and theory." - Rating: 9.8

P. Bobbe, Veterans Institute - Managing volunteers

"A good customized training. All the subjects we wanted were covered. Very nice that even in small numbers a training continues!" - Rating: 8.6

W. Könnig, Stichting de Baan - Managing volunteers

"What you learn during this training, you can apply in practice." - Assessment: 8.2

Tanja Calis, NKC - Managing volunteers

"I have followed management courses before, but I was very happy with the approach of the training which was aimed at working with volunteers. It was an eye-opener."

- Leadership of volunteers

"Instructive, meaningful, inspiring, and an eventful and empathetic trainer."

- Leadership of volunteers

"The training is full of tips on how the target group can carry out their work in a well-considered manner; both the material on offer and the exercises help with this. The trainer prepares himself well for the background of the students, from a cultural point of view and also in terms of working environment."

- Leadership of volunteers

"This training provides a wide range of insights and skills that can be used in managing volunteers. The experience and expertise of the trainer in combination with the small number of participants gave a lot of space to bring in their own cases, which makes it directly applicable in practice". - Rating: 8.6

A. Andreae, Ambulatory Service Utrecht Region (ODRU) - Managing volunteers

"Nice, educational workout. Clear explanations and ample opportunity to ask questions." - Rating: 9.0

I. Verkerk, NKC - Managing volunteers

"Learnit Training's training was well attuned to our work situation, so its applicability is good. Also pleasurable (shape) given." - Assessment: 7.4

E. Klaassen, Prison Care Netherlands - Managing volunteers

"Excellent variety and content. An eye-opener and directly applicable in your own practice."

- Leadership of volunteers

"A good practical training from which you can certainly benefit in the future. A very professional and skilled trainer who continues to inspire you." - Rating: 8.6

Gerard Witkamp, Municipality of Westland - Managing volunteers

"Good content, matched my learning wishes. The telephone pre-conversation turned out well from what I saw back in the training. Good combination between theory and practice. Keep up the pace. Professional." - Rating: 9.0

B. Mulder, GGD Amsterdam - Managing volunteers

"Because the trainer had inquired about my wishes by telephone before the training, the content of the training fitted in well with my work situation and I was able to make optimal use of it. I found the trainer very skilful and flexible in the composition of the program: she could immediately respond to stumbling blocks. There was plenty of variation, the pace and level was good and the role-plays, sometimes filmed, were not my favorite parts, but very useful. You learn the most from this." - Rating: 8.6

M. Bulsink, Rijksmuseum of Antiquities - Managing volunteers

"An excellent training that helps you to achieve your goals with the help of volunteers. You can influence your own behaviour and communication to have a more direct influence on your volunteers."

- Leadership of volunteers

"learned a lot from myself and that's what I didn't expect. Super nice trainer and learned a lot." - Rating: 9.0

Jenske Gijsbers, Salvation Army - Managing volunteers

"This training was a good addition for me. The prior telephone contact with the trainer was pleasant and my learning goals were amply discussed."

- Leadership of volunteers

"The first introduction to Learnit Training leads to more flavors! I look back on a valuable workout." - Assessment: 8.2

G. of the Group, Social Services Flevoland - Managing volunteers

"Training has met my requirements and I've learned a lot from it. Nice learning process."

- Leadership of volunteers

"Because of the fine way of teaching, there has been a lot of room to treat all facets of volunteer management well. In addition to the highly professional attitude of the trainer, there was also sufficient space to give substance to the teaching material from the trainer's own perspective and experience. Very varied program. Very knowledgeable trainer." - Assessment: 9.2

S. Reeves, Arduin Foundation - Managing volunteers

"This training makes you aware of the do's and don'ts of dealing with volunteers, and the pitfalls that come with it. You will become much more aware of the motivations and underlying emotions of volunteers and learn to communicate in a more open, respectful and effective way. There really were some eye-openers! What you have learned can be applied immediately and produces immediate results. Highly recommended!" - Assessment: 8.4

M. Budding, NKC - Managing volunteers

"It was nice to follow the training, it was communicated to the participants in a good and realistic way.

- Leadership of volunteers

"A very nice and useful training! Gained many tools and insights to deal better with the group of volunteers. Being able to practice a lot with your own cases, which really helps to store the fabric better!"

- Leadership of volunteers

"During the training we as a group started thinking again and we have tools and motivation to continue with this. The training was well focused by the trainers on our situation and our learning goals, so that we as a team can work stronger in terms of quality". - Rating: 8.6

T. de Jong, Prison Care Netherlands - Managing volunteers

"Great training with inspirational trainer. The trainer gives good answers to needs and situations. Pretty clever to put in and take out so much in two days. I got a good picture of coaching leadership and how it can help me". - Review: 8.8

L. Klein Tank, Rhine and IJssel Water Board - Coaching leadership

"It's a workout where you get a lot of practice handles." - Assessment: 8.1

Sara Dros, Welfare Lelystad - Managing

"A practical training with clear examples and practice moments. With an enthusiastic trainer! - Review: 7.6

C. Yaka, Diabetes Fund - Managing

"Nice to get some inspiration in a quick way." - Assessment: 7.2

J. Drop, JMW - Free webinar Enthusiastic leadership

"The training 'managing change and reorganization' I experienced as instructive. The trainer called each student before the training and asked which topics were important for this student. With a.o. these subjects she gave shape to the training. In this way, the training became more goal-oriented. In addition, we had a total of 4 students, which meant that our learning objectives were intensively addressed. Absolutely a good workout!" - Rating: 8.0

Aline de Meijer, Intratuin Amsterdam - Managing changes and reorganisations

"Good training that converts theory into practice with many interesting topics and work models that can be taken to the daily work floor". - Assessment: 8.4

E. Philips, Joico Europe - Managing

"Had a great training that matched my needs as a participant. In a quiet, easily accessible place, an expert trainer treated the lesson material. This involves interactive switching to meet the needs of the participant". - Rating: 8.6

R. van de Wal, Municipality of The Hague Ambulance Care GGD Haaglanden - Coaching leadership

"Good training given in a very fun way." - Rating: 8.0

M. Small, Nickelson - Managing

"I have followed management courses before, but I was very happy with the approach of the training which was aimed at working with volunteers. It was an eye-opener."

- Leadership of volunteers

"I thought it was a very good training and I think I learned a lot from it. And I've also had some tips that you can really do something with."

- Situational management

"Nice instructive training, in which you get an idea of the basic skills of a starting manager. The trainer is flexible and provides the right atmosphere in which you can easily practice new things without feeling 'judged'. All in all, a very useful experience and a good addition to my existing knowledge and experience". - Rating: 8.0

J. Kluitenberg-Lutein, Team VSV - Managing

"This training was a good addition for me. The prior telephone contact with the trainer was pleasant and my learning goals were amply discussed."

- Leadership of volunteers

"A very nice and useful training! Gained many tools and insights to deal better with the group of volunteers. Being able to practice a lot with your own cases, which really helps to store the fabric better!"

- Leadership of volunteers

"Pleasant and very instructive training. The material was used flexibly in the right way to make a clear translation into practice. The enthusiastic attitude of the trainer and a correct balance between exercises and theory made the training very effective."

- Leadership

"Because the trainer had inquired about my wishes by telephone before the training, the content of the training fitted in well with my work situation and I was able to make optimal use of it. I found the trainer very skilful and flexible in the composition of the program: she could immediately respond to stumbling blocks. There was plenty of variation, the pace and level was good and the role-plays, sometimes filmed, were not my favorite parts, but very useful. You learn the most from this." - Rating: 8.6

M. Bulsink, Rijksmuseum of Antiquities - Managing volunteers

"The trainer radiates a feeling of reliability in the beginning of the training, which allows you to expose yourself more. This is advantageous for the further course of the training." - Assessment: 8.2

J. Heim, The Hague University of Applied Sciences - Managing

"The training fit my needs. By linking theory to fun forms of work, you gain knowledge of the subject. The trainer had an open attitude and directly answered questions that lived in the group". - Assessment: 7.4

S. van Poorten, Rhine and IJssel Water Board - Coaching leadership

"In the training a recognizable picture of changes is quickly sketched out. Then the students get to work with their own questions. In 2 days time, the necessary deepening and working towards a usable product with which you as a student are able to cope with changes with your team". - Rating: 8.0

Jan Konings, Police Dutch Central - Managing changes and reorganisations

"The content was entirely consistent with the questions I had. What I thought was very good is that some kind of intake took place. This allowed the teacher to respond well to what I needed." - Rating: 9.0

S. van Briemen, Altra College - Management for women

"As usual, we are once again extremely satisfied with the content of the training and the professional manner in which it was provided by the trainer. The trainer knows our company and our people and makes excellent use of this in order to maximise the efficiency of the training courses". - Rating: 8.6

C. de Waal - Coaching leadership