Learnit Training
Course Communicative Skills
  • Become aware of your personal way of communicating and learn to know your qualities and points of interest in this
  • Strengthen your verbal, non-verbal and/or Paralinguale communication
  • Practice with giving and receiving feedback
  • Learn to keep you better standing in difficult situations in communication
  • Boost your confidence

It sometimes happens (or very often!) that we do not feel understood, the other does not understand, are not aligned or that we come across differently than we intended. It is important to realize that communicating is much more than a skill alone: it has everything to do with who you are and how you feel. In our two-day training you discover your style of communication and learn to express yourself as you.

Yes, I want to know more

"Nice interesting educational course, well tuned to the students"-Rating: 8.6

learnit Communicative Skills

Course Communicative Skills

It sometimes happens (or very often!) that we do not feel understood, the other does not understand, are not aligned or that we come across differently than we intended. Miscommunication has arisen, which entails the necessary frustrations. Especially if you have to work with someone, for example, or if it is important that you profile yourself well. There are all kinds of skills and techniques that can help you to draw the communication back "right". It is important to realize that communicating is much more than a skill alone. It has everything to do with who you are and how you feel. This way you can experience stress or not so well in your skin by circumstances. This affects the way you express yourself and how you happen to others.

In the course Communicative Skills you will discover your own style of communication and look for your standards, qualities and pitfalls. Which factors contribute to an effective form of communication for you? What will you have to pay attention to and what makes you powerful? In this training you will learn to express yourself effectively, giving you more control over the way you come across. Attention will be paid to how we communicate with each other and you will find out how our frame of reference is an important source of miscommunication. You learn to express yourself the way you are, without hurting the other person.

Topics

During the training, the following topics are covered:

  • How do we communicate with each other?:

    Understanding how the communication process works

  • Verbal, non-verbal and Paralinguale communication:

    What do you say literally, what do you do with your body and how does your voice sound? And what effect does this have on your way of communicating?

  • Discovering your personal communication style: investigating core qualities and pitfalls:

    Behind every trap a quality is concealed and vice versa lies in every quality a trap. Understanding your own qualities and pitfalls helps you communicate more effectively.

  • Primary and secondary reaction:

    Do you react quickly and out of emotion or do you take the time to react thoughtfully and delicatelyly?

  • Adopt an Active listening attitude:

    How do you show your attention to the other? That you really listen to someone's message?

  • What causes miscommunication?:

    Awareness of noise factors and, in particular, our own reference framework as a source of miscommunication.

  • Give and receive feedback:

    Explain what effect other people's behavior has on you without judging or blaming the other, so that the other person is open to your message.

  • Gaining insight into yourself and others:

    You learn to know yourself (yet) better and understand where this comes from you and you learn that this applies to everyone else as well.

Results

  • You are aware of your personal way of communicating and know your qualities and concerns;
  • You have reinforced your verbal, non-verbal and/or paralinguale communication;
  • You know the basic skills give and receive feedback and have practiced and
  • You know you better keep standing in difficult situations in communication.

Target

The training is ideal for anyone who wants to get started with sharpening and optimizing their own way of communicating. Do you recognize yourself in one or more of the following points?

  • You know that there is work at the store within your own style of communication (this you have noticed or heard from your environment and you can find it here)
  • You react from your first emotion and become angry, annoyed or impatient
  • You come across differently than you mean and would like to understand how this comes
  • You would like to have more insight into your personal way of communicating
  • You are tempted to react sometimes too strongly (for example, direct or bot) or you are just too cautious
  • You would like to be more firm or more convincing in your way of communicating
  • You would like to learn to give or receive feedback in an effective way

This list is Natúúrlijk not complete. Everyone is different. What do you want to pay attention to within your communicative skills?

Method

  • Customised work is central to us: by means of an intake interview the trainer will enumerate your personal learning goals. On this basis, the final programme of the training is determined.
  • We find a safe training atmosphere important because you have to feel comfortable when experimenting with new knowledge and skills.
  • We strongly believe in doing and experiencing, rather than telling about the content of training, which makes all our trainings active in nature.
  • In order to guarantee the quality of the training, we apply a maximum group size of eight participants for the training, so that we can guarantee the learning effect and efficiency.

Language

The training is provided by default in Dutch. The trainer controls the English language. English course material can be used. When registering at least 3 participants, the training can also be provided entirely in English.

Investment

Mentioned prices are per person, including course material. Lunch is included in the training on location.

On location Online
Duration 2 days 4 sessions
Price per day, excl. VAT € 475,- € 390,-
Total, incl. VAT € 1149,50 € 943,80

Certificate

After completing the training, a LEARNIT certificate will be issued as proof of participation.


Online

We organiseren deze training ook online. Hiervoor maken we gebruik van Webbex of Zoom. Inloggen met Skype is ook mogelijk. Op verzoek kan deze training ook met Microsoft Teams worden georganiseerd.

The training lasts 4 sessions of 3 hours, spread over 4 weeks.

  • Until one year after the training you can participate for free.
  • Against payment of the catering costs you can also participate in a classroom training.

References

The Communicative Skills Course was assessed with an average of 8.5.

"A very effective training on communicating in the broadest sense of the word." - Assessment: 7.4

E. Brouwer, Brouwer Construction Management - Communication skills

"The trainer has a casual attitude and pays a lot of attention to the personal learning goals". - Assessment: 7.2

J. Geraedts, Province of Limburg - Communication skills

"This training will hold up a mirror to you and provide tools for more effective communication." - Rating: 8.0

J. Postma, Diamond Genetics - Communication skills

"This communication training was inspiring, instructive, very positive, information is clearly conveyed, nice small group and so more intense. I can therefore say that we learned a lot and were able to practice well."

- Communication skills

"Personalized training where everyone's learning goals are taken into account. Because it was possible to indicate in advance what your personal learning goals were, this could be taken into account during the training". - Assessment: 7.4

F. van Dooren, Infrastructure Services & Projects - Communication skills

"Very good and skilled people, adapt well to the wishes of the customer." The hotel is very clean. "

J. Sanders, SealteQ Group B.V. - Communication skills

"Lots of variety and personalized program. Flexible possibilities focused on the question/need of students. Clear program with basic necessities. Video recordings were less pleasant in the beginning, but very instructive! Highly recommended for anyone who wants to become aware of his or her attitude and behaviour and its effect on the environment". - Assessment: 8.4

S. de Redeker, Netherlands Forensic Institute (NFI) - Communication skills

"Nice interesting course, well attuned to the students." - Rating: 8.6

E. Riemersma, GGD Fryslan Youth Care Department - Communication skills

"I've had two super instructive days that I'm gonna think back to many times." - Rating: 9.0

Hester Wagemans, The Passion Wierden - Communication skills

"The student's wishes will be listened to carefully. Varied program" - Rating: 9.0

Guus Rasker, Stichting de Hoven - Communication skills

"This training is highly recommended, especially because it makes it clear how you come across to other people. Which you often don't think about and have no idea about." - Assessment: 8.2

R. van Beusekom, University of Amsterdam (UvA) - Communication skills

"Good! A useful training that can be applied in everyday practice". - Rating: 8.6

H. van der Veer, Municipality of Amsterdam Urban District East - Communication skills

"Very fun, educational and personal training where you immediately know what you're doing it for." - Rating: 8.6

R. Andrun, Akerboom Yacht Equipment - Communication skills

"The training contains both short and in-depth methods to quickly communicate better in each area with a broad target group. The application is surprisingly noticeable even before the second training day begins". - Assessment: 8.4

E. Don, Cofely B.V. - Communication skills

"The trainer will go over your learning goals after a telephone pre-call. During the trainer the trainer knows how to let everyone work on their own learning goals, so that you can get the most out of this training". - Review: 8.8

M. van der Boor, Land Registry - Communication skills

"Good to improve yourself. It is quite a personal training and therefore very well applicable in practice". - Assessment: 9.4

J. Blauwendraat, Nefkens Utrecht - Communication skills

"It's been two fantastic days." - Rating: 10.0

E. Bakerlaar, Liesbeth de Waal-Stroes Career Advisor - Communication skills

"Nice alternating workout, where you get a good picture of yourself!" - Rating: 8.0

S. Hermans, Pentasz Mergelland - Communication skills

"Communication training using role-plays and searching for deeper insights into the real reasons behind the request to improve communication. It does require in-depth insight into what type of person you are (solo, team, private, etc.). Almost a psychological assessment, I'd say." - Assessment: 8.1

V. Ali, Vodafone - Communication skills

"Very impressive course. Educational, but intensive. Very worthwhile, I've learned a lot."

- Communication skills

"If you want to learn more than just communication models, you've come to the right place. Tailor-made interactive training and through the small groups you really get the attention you need to achieve your goal (proposition)". - Review: 7.8

D. Prinse, GEA Westfalia Seperator Nederland B.V. - Communication skills

"Good, thorough training, with lots of practice and an excellent trainer. Highly recommended!" - Rating: 9.0

K.J. Mulders, Bosch - Communication skills

"Because we were only with a small group it was really a tailor-made training! By using video you can see yourself again which makes the 'quarter' fall more. Great approach, lots of learning, eye openers." - Rating: 8.0

K. Rietema, Agrifirm Plan - Communication skills

"Interesting and very instructive training. You can learn a lot about yourself during this training if you are open to it". - Assessment: 8.4

A.K. Schuur, Province of Groningen - Communication skills

"During this training, I have been given many tools that I can easily apply in practice."

- Communication skills

"Very nice training, which you can use both in business and in private." - Rating: 8.0

M.J.C. den Otter, ACT B.V. - Communication skills

"Excellent training, which is tailored to personal learning goals. The training gives in a fun way insight into what effect your way of communicating has on the recipient". - Rating: 8.0

M.P.W. Souren, ISS Facility Services - Communication skills

"Training was an eye opener for me, got more out of it for myself than I first thought." - Assessment: 9.2

J. Laven, Valid IT Infrastructures - Communication skills

"Very instructive! You can see yourself through another pair of glasses :)" - Rating: 9.0

A. Koelewijn, MarketFood - Communication skills

"I thought it was valuable training, with a good build-up of depth. First of all, you become aware of the course of the communication process and what role which communication channel plays in it. By experiencing this yourself, you immediately understand the theory. The theory and exercises always went a step further, so that you can build on what you learned before. At the end of the training you will be aware of how you come across to others and you will be able to act better during conversations if it stagnates or you are unable to grasp the essence. You also have insight into the role that emotions play and how the process of processing feedback proceeds. Of course, it is important to practise this in practice, so that in time you are no longer "consciously competent", but "unconsciously competent"! - Rating: 9.0

S. Faber - Communication skills

"Very practical training, where you can practice in a small, safe group." - Rating: 9.0

P. van Rozen, The Fochtel - Communication skills

"You'll learn more about yourself! Easy-to-apply examples." - Review: 8.8

C. Steevens, SJG Weert - Communication skills

"My learning goal was to communicate with self-confidence, this goal is definitely achievable in this course!" - Rating: 8.0

Anne Mathijssen, Koppert Biological Systems B.V. - Communication skills

"Through this communication training, I know how to come across and that I can do things differently. I didn't think about it like that before. For example, I now know that you can ask a question in a different way, which allows me to get a lot more information. I've also learned to listen better and to take time for conversation. Of course, I still have to teach myself. So get to work!" - Assessment: 8.4

M. Holtkamp, Teesing B.V. - Communication skills

"If you are looking for a training that combines social skills, emotional intelligence and influencing skills, then you should do this training, because they are all covered". - Rating: 9.0

S. Ugur, Municipality of Amsterdam Legal Bureau - Communication skills

"The group I was in was small, so it was better to focus on me. The trainer responded quickly to our problems." - Assessment: 8.4

K. Dijkhuizen, Nedmag Industries B.V. - Communication skills

"I've been practicing giving and receiving feedback with the special technique. I found the teaching material about the communication channels, listening posture, gaining insight into myself and others very useful". - Assessment: 8.3

Olga Tichomirova, Unica Installatiegroep B.V. - Communication skills

"Very clever that so much came to light! Highly appreciated! Good handouts and explanations and clarifications to be able to develop in it! You guys really helped me with that! Customized!"

- Communication skills

"Intensive, instructive training with interesting subject matter, given by a competent trainer." - Rating: 8.0

M. Dolmans, Kempenhaeghe Foundation - Communication skills

"It certainly helped me, and I think I'm gonna get a lot out of it. Be sure to ventilate this at work and try to get other colleagues to take part in this training as well". - Assessment: 8.2

M. Sachs, Bean Edam - Communication skills

"Good training where there's room to address and train your personal communication problems." - Review: 8.7

Ellen Fishermen, The Domines - Communication skills

"The training holds up a mirror to the participants, giving you another insight into how people perceive something and translate it into an opinion/posture". - Assessment: 9.2

A. Frederik, Hommerson Leisure Vlaardingen B.V. - Communication skills

"C. Steunebrink, Schutter Rotterdam B.V. -

- Communication skills

"The training made a lot of sense. A lot of attention is paid to the personal learning goals and the possibilities of each individual are taken into account. What has been learned is practical." - Review: 8.8

R. Aerts, Norschoten Nursing Home - Communication skills

"I found the training very pleasant. A training in a 'safe' environment with a good relationship between theory and practice. Lots of room for your own input. Good feedback." - Assessment: 8.4

I. van Lent-Deurvorst, LEVS architects - Communication skills