- Official Microsoft teaching materials
- E-learning - study when you want to
- 6 months access to the material
- Preparing for the Microsoft certification exams
- Practical training
This e-learning, with official Microsoft material, is a preparation for the official Microsoft exam to certify you for this subject. The training is fully in English, therefore part of the information page is also in English. On the "Details" tab you will find a short description and then all the topics that are covered in this e-learning.Yes, I want to know more
This course provides students with a broad overview of the Dynamics 365 applications. We will introduce you to each of the applications, articulate their business value and discuss and demonstrate their core functionality. We will cover Dynamics 365 security and reporting and familiarise you with available data and product integrations.
Below are the contents of the modules covered in the book.
Module 1: Introduction to Microsoft Dynamics 365 We help you explore and evaluate the Dynamics 365 applications that empower employees, engage customers, and optimize operations. You'll be introduced to Dynamics 365 with a holistic view of the whole application.Lessons
Module 2: Principles of cloud computing In this module, we help you understand the principle of cloud computing, and explore deployment options for Dynamics 365 business applications.Lessons
Module 3: Introduction to Dynamics 365 Sales In this module, we will introduce you to Dynamics 365 Sales, which enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster.Lessons
Module 4: Introduction to Dynamics 365 Marketing In this module, we will introduce you to Dynamics 365 Marketing and show how Dynamics 365 Marketing is designed to help you find and nurture the right leads. You can run multi-channel marketing campaigns to attract the right prospects. That means email, web, events, text messaging, and custom channels.Lessons
Module 5: Introduction to Dynamics 365 Customer Service Excellent customer service creates happy customers. The built-in intelligence of Dynamics 365 Customer Service delivers faster, more personalized support that adds value to every interaction. In this module, we will introduce you to how Marketing manages customer expectations and provides the necessary tools so organizations can keep their customers happy, especially when something doesn't go exactly as planned.Lessons
Module 6: Introduction to Dynamics 365 Field Service In this module, we will introduce you to Dynamics 365 Field Service. You will learn how Field Service helps organizations deliver seamless end-to-end service experience, where world-class Customer Relationship Management (CRM) capabilities converge with powerful machine learning, mixed reality and IoT technology to create a single, integrated solution that is transforming field service management.Lessons
Module 7: Introduction to Dynamics 365 Finance Succeeding in today's business environment requires leveraging technology to manage finances across the globe, monitor performance in real time, automate and simplify functions, protect future business outcomes, and maximize productivity. In this module, we will introduce you to Dynamics 365 Finance, Microsoft's financial management business application that enables medium and enterprise organizations to monitor the performance of global financial operations in real-time, predict future outcomes, and make data-driven decisions to drive growth.Lessons
Module 8: Introduction to Dynamics 365 Supply Chain Management Manufacturing and distributors are transforming to smart factories and warehouses, where human intelligence is enhanced by Artificial Intelligence (AI), advanced robotics, Internet of Things (IoT) and Machine Learning (ML) are speeding production while lowering the defects. In this module, we will introduce you to Dynamics 365 Supply Chain Management, which empowers employees of a business to get a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics that turn data into insights to support better strategic decisions.Lessons
Module 9: Introduction to Dynamics 365 Business Central Dynamics 365 Business Central is comprehensive business management solution that helps connect data, people, and processes. It is designed for small and medium businesses that have outgrown their existing management tools and need to streamline and improve their operations. In this module, we will introduce you to how Dynamics 365 Business Central automatically pulls systems and processes together, enabling users to manage integrated financials, sales, service, and operations.Lessons
Module 10: Introduction to Dynamics 365 Human Resources The workforce is changing and competition for top talent is fierce! HR leaders are struggling to find and hire the right candidates for the job, and the hiring process is more complicated than ever before. In this module, we will introduce you to Dynamics 365 Human Resources.Lessons
Module 11: Introduction to Dynamics 365 Commerce Customer shopping is no longer limited to a moment in time. Engagement starts well before customers reach your store or website and the nature of our interaction with customers has also changed. Customers are no longer looking to sales associates for product details, but rather engage retailers when they are already significantly down the track of the purchase journey. Along with this shift comes a new expectation from customers that their purchasing experience needs to be personalized, engaging and friction free. This experience is only possible by bringing together digital and physical shopping channels to delivering personalized and differentiated experiences that enable a competitive edge and build brand loyalty. In this module, we will introduce you to Dynamics 365 Commerce.Lessons
Module 12: Recognize Dynamics 365 Security Dynamics 365 and the Power Platform are built with security, privacy, compliance and transparency in mind. Microsoft Cloud security, safeguards your cross-cloud resources. It helps secure infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). It quickly finds vulnerabilities in your apps to provide better defense. In this module, we help you understand and learn data loss prevention which is part of the overall layers of security that the power platform at Dynamics 365 offers.Lessons
Module 13: Connect and analyze your Dynamics 365 data How can business leaders make important and correct decisions in their business without the accurate insights of the underlying financial and operational data running their business? With no visibility it would be Impossible! In this module we will help you understand reporting and analytics in Dynamics 365 business applications.Lessons
Module 14: Explore model-driven app integrations and Dynamics 365 Customer Insights Model-driven apps integrate across the Microsoft product's stack. Using connectors, it is also possible to integrate with hundreds of other software offerings available in AppSource. In this module, we will introduce you to the integrations available to model-driven apps.Lessons
Module 15: Explore Finance and Operations cross-app integrations In this module, we help you make the right design decision, when you implement integration scenarios in Microsoft Dynamics 365 Finance and Supply Chain Management.Lessons
To follow this training you will receive official Microsoft study and exercise material. You You will receive the e-book that serves as a reference work for the practical execution of assignments in an an online learning environment. You will have access to this learning environment for six months. software, only a computer with an internet connection. In the online labs, you work through scenarios where you can immediately apply what you have learned in practice. By means of a practice exam, you can prepare yourself well for the corresponding Microsoft exam. This practice exam is also online. It consists of questions similar to those you can expect on the actual exam and provides detailed explanations of both correct and incorrect and incorrect answers. The training course is entirely in English and can be completed in approximately 2 days. The training course is fully English-based and can be completed in approximately 2 days.
After completing the training you will receive a certificate from Learnit. If you also book and successfully complete the corresponding exam MB-901, you will also receive an official certificate from Microsoft.
During this e-learning you get 6 months access to the online learning environment in which you can apply the material to practice. If you follow the training to certify yourself, you can also directly book exams and follow-up and follow-up training courses. If you combine training courses, you will benefit from a bundle discount. for more information on our Microsoft certification page. The cost of an exam is €109 euro (excl. VAT). You can schedule the exam online and follow it at a time that suits you. During the exam, you will be monitored by a proctor via webcam and microphone. If you want to you can indicate this in the comments field on the registration form.
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E-learning, per person: