Learnit Training
Debtor Management Course
  • Small groups
  • Covid-19 safe
  • Experienced teacher
  • Possible online
  • Practical training

Niet betaalde rekeningen, het kostte Europese ondernemers in 2011 gezamenlijk 312 miljard euro. Een goede debiteurenadministratie kan dit probleem voorkomen. In deze training leer je hoe het structureren of het opzetten van een efficiëntere administratie kan leiden tot forse kostenbesparingen.

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Debtor Management Course

If customers have to pay late, that can have nasty consequences for your organization. It costs unnecessary interest and the cash flow can be under pressure. A good debtor administration can avoid many problems.

In the Debtor Management Training you will learn how to set up a good debtor administration and keep it in order. In addition, we pay attention to making a risk analysis. This allows you to estimate beforehand whether a customer will at all be able to pay the bill, with the starting point: a sound financial situation of your business and a good relationship with your customers. In the training you will learn from our experienced trainer how to do even more with your (debtor) administration. We show you how the setting up and/or structuring of a more efficient administration can lead to substantial cost savings. Turn non-paying customers into paying customers again!


  • Know the role, tasks and competences of the debtor administrator
  • Set up a receivables policy for your company
  • Avoiding problems in the process: what should you look for?
  • Billing and debtor Administration
  • Understanding Customer and payment habits
  • What legal aspects you have to deal with
  • Which manings and collection procedures are
  • Dealing with your customers ' resistance
  • Using communication techniques
  • Customer-oriented work
  • Practical examples


The necessary theory is directly practised on the basis of recognizable practice cases, so that you can make the fabric good. You get a large amount of personal attention and leeway. Our experienced teachers ensure that you can apply the fabric directly to your practical situation. To determine the learning pathway, it is often useful and instructive to bring your own practical examples. It is useful to pass this on to Learnit prior to the training. Your files can be taken on a CD-ROM or USB. You may also email your files to us for training.


This training is eminently suitable participants working on a debtor administration or working there, participants who wish to organise the debtor policy for their organisation well, or participants working on the financial and regularly make collection calls with customers.


The course description above give you a good indication of what the training will look like. However, the content may vary slightly per training, depending on the knowledge, practical experience and learning objectives of the participants. Individual intake interviews prior to the training will be used to enumerate the learning objectives of the participants. On this basis, the final programme of the training is determined.

Prior knowledge

No prior knowledge is required for this training.


The training is provided by default in Dutch. The trainer controls the English language. English course material can be used. When registering at least 3 participants, the training can also be provided entirely in English.


Mentioned prices are per person, including course material. Lunch is included in the training on location.

On location Online
Duration 2 days 4 sessions of three hours
Price per day, excl. VAT € 475,- € 390,-
Total, incl. VAT € 1149,50 € 943,80


After completing the training, a LEARNIT certificate will be issued as proof of participation.


We also organize this training online. For this we use Webbex or Zoom. Logging in with Skype is also possible. On request this training can also be organized with Microsoft Teams.

The training lasts 4 sessions of 3 hours, spread over 4 weeks.

  • Until one year after the training you can participate for free.
  • Against payment of the catering costs you can also participate in a classroom training.


De cursus Debiteurenbeheer is beoordeeld met een gemiddelde van 8.4.

"Instructive, convincing training and a good book at the end."

- Accounts receivable management