Learnit Training
Give and receive Feedback course
  • Learn to give constructive feedback
  • Experience the influence the way of feedback communicates
  • Learn to ask and receive feedback
  • Get handles to respond to emotions and tensions
  • Learn the difference between feedback, critique and advice

Well-intended feedback can lead to injured or insulted reactions. A pity, because feedback is very useful: you can adjust unwanted behaviour and it encourages good collaboration. Learn the right way to give feedback and prevent hurt colleagues!

Yes, I want to know more

"Content is complete, fits in well with the level of the participants. The exercises are all based on daily practice, so the exercises are "natural"." - Rating: 8.8

learnit Give and receive feedback

Give and receive Feedback course

Giving feedback may unintentionally hurt and is sometimes avoided for some reason. As a result, an important tool for controlling employees and/or each other is partly untapped. But when the message is properly transmitted, a feedback on behaviour can encourage change and growth.

In the training, Give feedback and receive a constructive feedback (and receive!), which helps to send out unwanted behaviour and stimulate cooperation. With the right techniques you can ensure that employees are more motivated and productive, but also dare to be open to receiving and giving feedback. After the training you will be able to create an open (and thus constructive) communication atmosphere in your work environment.

Topics

During the training, the following topics can be discussed:

  • Mapping communication processes
  • Give and receive feedback in a correct way
  • Applying result-oriented demand techniques
  • Distinction in non-verbal, para lingual and verbal behaviour
  • Confronting Conversation techniques
  • Stimulating self-reflection
  • Encourage others to give feedback
  • Dealing with your own emotions and thoughts (by means of RET)
  • Listening, summarizing and asking questions
  • Targeted communication
  • Dealing with criticism
  • Dealing with awkward situations and emotions
  • Keep quiet during a call
  • Draw conclusions and make appointments

Results

After training:

  • Do you know how to give constructive feedback
  • Have you experienced what influence the way of communicating feedback has
  • Have you learned how to ask and receive feedback
  • Do you know the difference between feedback, critique and give advice
  • Do you have handles to respond to emotions and tensions

Target

This training is ideally suited for participants who want to learn to deal with receiving/getting feedback, to create an open (ER) communication atmosphere within their organisation, to regularly adjust their employees in their behaviour and/or To motivate employees more in their work.

Method

  • Customised work is central to us: by means of an intake interview the trainer will enumerate your personal learning goals. On this basis, the final programme of the training is determined.
  • We find a safe training atmosphere important because you have to feel comfortable when experimenting with new knowledge and skills.
  • We strongly believe in doing and experiencing, rather than telling about the content of training, which makes all our trainings active in nature.
  • In order to guarantee the quality of the training, we apply a maximum group size of eight participants for the training, so that we can guarantee the learning effect and efficiency.

Language

The training is provided by default in Dutch. The trainer controls the English language. English course material can be used. When registering at least 3 participants, the training can also be provided entirely in English.

Investment

Mentioned prices are per person, including course material. Lunch is included in the training on location.

On location Online
Duration 2 days 4 sessions
Price per day, excl. VAT € 475,- € 390,-
Total, incl. VAT € 1149,50 € 943,80

Certificate

After completing the training, a LEARNIT certificate will be issued as proof of participation.


Online

We organiseren deze training ook online. Hiervoor maken we gebruik van Webbex of Zoom. Inloggen met Skype is ook mogelijk. Op verzoek kan deze training ook met Microsoft Teams worden georganiseerd.

The training lasts 4 sessions of 3 hours, spread over 4 weeks.

  • Until one year after the training you can participate for free.
  • Against payment of the catering costs you can also participate in a classroom training.

References

The Feedback giving and receiving course has been assessed with an average of 8.5.

"Content is complete, match the level of participants. The exercises are all based on daily practice, which makes the exercises "natural". - Review: 8.8

D. Kraijer, Hoorn Fire Department - Give and receive feedback

"A very instructive and practical training in which my needs were met. I was able to suggest situations that we could work with." - Assessment: 9.6

A. Hendrikx, Janssen Research & Development - Give and receive feedback

"Very professional trainer. Smooth and knowledgeable." - Assessment: 8.1

Ashvin Jhagroe, Vastgoed Beheer PG B.V. - Give and receive feedback

"Nice setup, nice structure, nice forms of work." - Assessment: 8.4

L. van der Sman, Municipality of Hoorn - Give and receive feedback

"A good balance between theory and practice!" - Rating: 8.0

B. Cocksucker, Hoorn Fire Department - Give and receive feedback

"Customer focused and good information to get a better understanding of where you stand in a conversation/issue and how to benefit from it. And what to say or not to say" - Assessment: 9.2

J. Versloot, Mechatronics Manufacturing B.V. - Give and receive feedback

"J. Hartmann, Fire Brigade Horn - "The content was absolutely appropriate to the intended purpose. Speed, quality, the assignments - all well coordinated and in the right dose. We have all been able to reap the rewards of a perfect day." - Rating: 9.6"

- Giving and receiving feedback

"Very good training. Adapted to my wishes. There's even been more discussed than I thought before." - Assessment: 8.4

C. van Santen, Greenchoice - Give and receive feedback