Learnit Training
Conducting course appraisal and assessment interviews
  • Learn the differences and similarities between performance and assessment interviews
  • Know how to build and structure a conversation
  • Keep the direction in the conversation and learn to send a call
  • Map the qualities and pitfalls of your employees
  • Learn to listen better, by asking and together fats, so that the conversations are effective and motivating

Conducting appraisal and assessment interviews is a valuable means of reconciling the interests of your employees and your organization. By evaluating the strong and development points of the past period in an objective, respectful way, the performance and motivation of your employees are increased. In the training performance and assessment interviews, you will learn to conduct performance and assessment interviews in a professional manner. You will gain insight into the usefulness of the different forms of conversations and you will learn when you bet. We train you extensively in different conversation techniques, so that the conversations are smooth and especially fruitful.

Yes, I want to know more

"Very thoughtful training. Theory, self apply, role play (which elements do/not), re-role play. So that all facets were discussed through repetition. Training is repetition. The trainer was very pleasant in atmosphere and had a perfect expertise. "-Rating: 10.0

learnit Conducting performance and appraisal interviews

Conducting course appraisal and assessment interviews

Conducting appraisal and assessment interviews is a valuable means of reconciling the interests of your employees and your organization. By evaluating the strong and development points of the past period in an objective, respectful way, the performance and motivation of your employees are increased. It keeps both sides sharp and the co-operation is evaluated. Are the results satisfactory? Is The working atmosphere good? And is there still enough motivation to achieve the desired results? The mutual readjustment of expectations is also reflected in this, so that there remains a motivating, productive situation for both parties.

In the training performance and assessment interviews, you will learn to conduct performance and assessment interviews in a professional manner. You will gain insight into the usefulness of the different forms of conversations and you will learn when you bet. We train you extensively in different conversation techniques, so that the conversations are smooth and especially fruitful.

Topics

During the training, the following topics are covered:

  • The differences and similarities of appraisal and appraisal interviews
  • The Performance Management cycle (PMC)
  • The communication model and the influence of your own attitude
  • Conversation model when reviewing
  • Preparing the call
  • The conversation of the right structure and texture provided
  • Consciously deploying conversation techniques: listening, by asking and summarizing
  • Objectively evaluate
  • The STAR method as a tool
  • Give and receive feedback
  • Coping with emotions and resistance
  • Draw conclusions and make appointments
  • Setting Concrete targets with SMART

Results

  • You are aware of the differences and similarities between an appraisal interview and an appraisal interview;
  • You know how to prepare well and how to build the conversations;
  • You are able to keep the direction in the conversation and know how to send the call;
  • You can listen better, by asking and summarizing to get to the core;
  • You are able to chart and analyse the qualities and pitfalls of your employees;
  • You know to cope with emotions and possible resistance and
  • You know what steps to take to ensure that the conversations are effective and motivating.

Do you want to be trained on one specific part of the Performance Management cycle? This is certainly possible in the form of a tailor-made private or group training. In that case, please contact via info@learnit.nl or via 020 6369179.

Target

This training is ideally suited for (HR) managers and executives who want to be (on certain aspects) in conducting appraisal and assessment interviews.

Method

  • Customised work is central to us: by means of an intake interview the trainer will enumerate your personal learning goals. On this basis, the final programme of the training is determined.
  • We find a safe training atmosphere important because you have to feel comfortable when experimenting with new knowledge and skills. We therefore devote ample attention to this.
  • We strongly believe in doing and experiencing, rather than telling about the content of training, which makes all our trainings active in nature.
  • In order to guarantee the quality of the training, we apply a maximum group size of eight participants for the training, so that we can guarantee the learning effect and efficiency.

Language

The training is provided by default in Dutch. The trainer controls the English language. English course material can be used. When registering at least 3 participants, the training can also be provided entirely in English.

Investment

Mentioned prices are per person, including course material. Lunch is included in the training on location.

On location Online
Duration 2 days 4 sessions of three hours
Price per day, excl. VAT € 475,- € 390,-
Total, incl. VAT € 1149,50 € 943,80

Certificate

After completing the training, a LEARNIT certificate will be issued as proof of participation.


Online

We also organize this training online. For this we use Webbex or Zoom. Logging in with Skype is also possible. On request this training can also be organized with Microsoft Teams.

The training lasts 4 sessions of 3 hours, spread over 4 weeks.

  • Until one year after the training you can participate for free.
  • Against payment of the catering costs you can also participate in a classroom training.

References

The Performance and appraisal interview course has been assessed with an average of 8.5.

"Very thoughtful training. Theory, self-application, role play (which elements do/do not), role play again. So that all facets were addressed through repetition. Training is repetition. The trainer was very pleasant in atmosphere and had perfect expertise". - Rating: 10.0

H. Hofland, P-Services HR Group - Conducting performance and appraisal interviews

"A training with personal attention for the participants, in a pleasant environment and a good location." - Assessment: 8.2

H. Bleeker, Municipality of Landsmeer - Conducting performance and appraisal interviews

"An instructive training, with lots of room for feedback, questions and brainstorming. The trainer brought the topics clearly forward in a casual way, which was very pleasant. She also left a lot of room for answering questions." - Rating: 10.0

A. Dincer, Limburg-South Police - Conducting performance and appraisal interviews

"Useful training at an organization where both material and trainer space score enough!" - Assessment: 9.2

P. Shifting sand, Squiby Foods B.V. - Conducting performance and appraisal interviews

"Fine, with a good focus on the purpose of the training. Because of the interactive nature of the training, it was not difficult to keep the attention." - Assessment: 9.2

S. Coenen, Metrohm Autolab - Conducting performance and appraisal interviews

"I had a private training instead of a two-day one. It was intensive, but incredibly instructive. I notice that filming gives a lot of insight into the way you conduct a conversation. In advance I thought it was going to be a long day, but in the end time went very fast. We have been able to cover a lot of subjects and because of the variety you stay sharp. I'm very pleased with the trainer. Especially the personal approach and connection to the previous training were very nice". - Assessment: 9.4

C. Zanoni, Stg. Employer Sports Clubs - Conducting performance and appraisal interviews

"Content is perfectly tailored to the target audience. Pleasant training, much learned. Thank you!" - Assessment: 8.4

K. Kokke, Pace - Conducting performance and appraisal interviews

"It's a training where there's a lot of room for practical problems. The setup also gives you enough time to practice cases." - Rating: 8.0

W. T. R. Jansen, Ministry of Defence - Conducting performance and appraisal interviews

"A training focused on the practical implementation of performance and assessment interviews. You will not only learn the standard actions, but also the reasons behind them. This makes it directly applicable!" - Rating: 9.0

R. van Dantzig, Cam IT Solutions - Conducting performance and appraisal interviews

"The content was very good and well suited to our business. The trainer was very skilful and could mention many recognizable examples. The intake interview beforehand was also nice." - Assessment: 8.4

H. Korten, Hoopman Machines B.V. - Conducting performance and appraisal interviews

"Training was good, a lot of learning. You could clearly see that the trainer is an expert in this field and beyond. We also (briefly) dealt with a number of issues that were not directly related to the actual training. I found the (intake) conversation beforehand surprising. I've noticed that this allows you to start training right away." - Assessment: 8.2

A. Goldewijk, Holanda B.V. - Conducting performance and appraisal interviews

"Very neat, well-prepared and fun to follow and participate in. Good teaching material and extra information for after the training sessions. Learnit Training is a professional organization that spends a lot of time on good preparation and also the training itself." - Rating: 9.0

M. Schut, ConnectingTheDots - Conducting performance and appraisal interviews

"The training is fun and instructive, in which the use of video analysis in role-playing is definitely an added value. The fabric was partly new and partly known to me, but nevertheless it was also good to freshen up the already known part". - Rating: 8.0

J. Baker, Topa - Conducting performance and appraisal interviews

"The professionalism of the course leader (Roeli), attention to personal learning goals and connection within the course participants has ensured that the training in conversation techniques has been experienced as very positive.

- Interview techniques

"Very professional and practice-oriented. Customization connects to your daily work." - Assessment: 9.6

B. Görlitz, City of Rotterdam - Conversation techniques

"The training covers an extensive amount of theory without getting boring! Practical examples and experiences of others challenge you to immediately put what you have learned into practice. After attending this course you will be a better equipped and more conscious interlocutor and your consulting skills will be up to date again". - Rating: 8.6

I. van Riet, FM Haaglanden - Conversation techniques

"Very experienced trainer and excellent organization." - Rating: 9.0

D. Aben, GGD Brabant-Southeast - POP calls

"An instructive training, with lots of room for feedback, questions and brainstorming. The trainer brought the topics clearly forward in a casual way, which was very pleasant. She also left a lot of room for answering questions." - Rating: 10.0

A. Dincer, Limburg-South Police - Conducting performance and appraisal interviews

"By analyzing the needs and wishes beforehand, it was a 'tailor-made' training. Exceptionally capable, professional and experienced trainer who makes the training of high level. We were impressed by her communication skills and her qualities as an applicant. We've learned a lot and now we can get on with the assignments we've been given." - Rating: 8.6

W. van Lankeren, Rotterdam University Medical Center (Erasmus MC) - Selection interviews with STAR

"The trainer was the best trainer I've ever had in this small setting! She had a perfect sense of where we wanted to go and had an incredibly high level of conversation skills, which she was able to dose very well to the students"! - Review: 7.9

L. Gel driver, MTEE - POP calls

"A lot of room was given to deal with each other's personal issues. The trainer gave clear explanations and good examples. He made me think!"

- Motivating conversation

"I like this kind of training, so I consider it should be done more often"

- Planning, performance and appraisal interviews

"In spite of its short duration, this training course gave an exact answer to my question. There was enough room for practice, relevant input and materials from the trainer and was given in a very pleasant atmosphere. A great deal of attention was paid to attuning to the wishes of the participants, without losing direction. With this I find the training itself an example for good conversation techniques/communication". - Rating: 9.8

G. de Boer, ORETC - Conversation techniques

"An organizational training in which you can indicate your wishes in advance." - Rating: 8.0

I. van den Berg, Hi Pippeloi - Conversation techniques

"I thought it was a nice lesson, instructive and at a good pace. Sufficient attention was paid to the topics we had asked for, time was also taken for it. Also nice was the trainer, who quietly explained the topics we wanted to discuss. Thank you Marco Schmidt Work Assistant Reintegration". - Review: 7.9

Marco Schmidt, DZB Leiden - Conversation techniques

"Very practical training adapted to the participants: good trainer, small group, good atmosphere. Being able to communicate well is something that is important every day, in every contact. So it's really nice to take two days of real time under professional guidance". - Assessment: 8.4

A. Flipse - Conversation techniques

"The purpose I came for was sufficiently discussed. I was able to take a lot with me through tips that were given. The trainer explained everything accurately. Points for improvement addressed, etc. She did very well!" - Assessment: 9.2

S. Chicken, Bosch Hinges - Having bad news conversations

"The purpose I came for was sufficiently discussed. I was able to take a lot with me through tips that were given. The trainer explained everything accurately. Points for improvement addressed, etc. She did very well!" - Assessment: 9.2

S. Chicken, Bosch Hinges - Having bad news conversations

"It's a tailor-made training that's very practical!" - Assessment: 8.4

D. Kolstee, Ministry of the Interior and Kingdom Relations (BZK) FMHaaglanden - Conversation techniques

"If you're willing to look at yourself and go along with what's being asked of you, I certainly recommend this course. I learn to recognise situations more quickly and to respond to them, I have more clarity about my way of communicating."

- Conversation techniques and influencing

"The course can give you an impression of how you can have certain conversations that are common in our work...so it's very helpful".

- Conversation techniques and influencing

"A fun workout I learned a lot from. The STAR method is now clear to me thanks to the training. In short, I've had a lot of use for it." - Review: 7.7

K.P.J.H. Rutte, PWC - Recruitment and selection: interviews

"I like this kind of training, so I consider it should be done more often"

- Planning, performance and appraisal interviews

"Nice teacher with good practice and good insight into the students." - Rating: 8.0

M.G. Prins -van Warmerdam, BovenIJ Hospital - POP calls

"Nice trainer. Role-playing games were very educational." - Review: 7.8

N. Aghris, City of Rotterdam - Conversation techniques

"Nice, interesting training! At a nice location in Utrecht city centre, where lunch and space are well arranged. Good teacher who responds to everyone's needs and learning moments. Had a good refresher course with some useful tips and tricks that I will definitely take with me in the conversations that I will have from now on"! - Review: 8.8

J. Bastian, ScaleX B.V. - Recruitment and selection: interviews

"Highly interactive training with plenty of room for personal input and situations that occur on a daily basis." - Rating: 8.0

J. Venhorst, PCI group - Having bad news conversations

"The training covers an extensive amount of theory without getting boring! Practical examples and experiences of others challenge you to immediately put what you have learned into practice. After attending this training you will be a better equipped and more conscious interlocutor and your consulting skills will be up to date again". - Review: 8.8

I. van Riet, Ministry of the Interior and Kingdom Relations (BZK) FMHaaglanden - Consultancy and conversation techniques

"A very interesting, instructive and also fun training for everyone. In addition, the trainer also met all my expectations and knew how to convey the fabric clear, clear, interactive and in a fun, instructive way. An absolute must for anyone who wants to learn to communicate better. "

Ronald Jacobs, Medicamus Facilitair B.V. - Conversation techniques

"Fine, with a good focus on the purpose of the training. Because of the interactive nature of the training, it was not difficult to keep the attention." - Assessment: 9.2

S. Coenen, Metrohm Autolab - Conducting performance and appraisal interviews

"An interesting instructive training, in which I got a lot of tips. I'm definitely going to try to apply these tips." - Review: 8.8

C.J. van der Tak, Ministry of the Interior and Kingdom Relations (BZK) - Conversation techniques

"This was a training you'll keep up with. After a piece of theory you as a participant immediately go into practice by working with your own examples. There is a lot of room for getting and giving feedback and the trainer makes sure that this is done in a respectful and safe way. A good basis for anyone who wants to explore their strengths and weaknesses in conversation skills"! - Rating: 8.6

D.M.B. Metaal, St. Lijn1 Haaglanden - Conversation techniques

"The subject matter was expertly alternated with practical exercises. The trainer communicates the material to the participants in a professional and enthusiastic way. Due to the small number of participants, everyone was covered extensively. A training that's recommended." - Assessment: 8.4

J. Roosenboom, Ministry of Economic Affairs (EZ) - Conversation techniques

"I found the content of the training to be very good. The lecturer addressed all the cases and discussed each one separately. The feedback that was given has been received as very positive." - Assessment: 8.1

J. Schuurman, FM Lowlands - Consultancy and conversation techniques

"The training covers an extensive amount of theory without getting boring! Practical examples and experiences of others challenge you to immediately put what you have learned into practice. After attending this training you will be a better equipped and more conscious interlocutor and your consulting skills will be up to date again". - Review: 8.8

I. van Riet, Ministry of the Interior and Kingdom Relations (BZK) FMHaaglanden - Consultancy and conversation techniques

"I'm very satisfied with the training. It has given me a lot of insight into conversation skills and how to execute them. I can apply this in practice. Highly recommended!"

- Conversation techniques and influencing

"Had a great training that matched my needs as a participant. In a quiet, easily accessible place, an expert trainer treated the lesson material. This involves interactive switching to meet the needs of the participant". - Rating: 8.6

R. van de Wal, Municipality of The Hague Ambulance Care GGD Haaglanden - Conversation techniques

"Definitely an enrichment of my backpack."

- Conversation techniques and influencing

"Very instructive, able to learn a lot that I can directly practice and make my own. There was a lot of varied teaching material. Also the reference work, the book and the folder with info is nice to look back at. My learning goals have been well covered in the training, which has helped me a lot. The training was varied, which allowed me to keep my attention and be actively involved. Everyone felt safe enough to dare to learn." - Assessment: 9.2

R. van Cauteren, UwHuisSafe Advice B.V. - Conversation techniques

"Very practical training adapted to the participants: good trainer, small group, good atmosphere. Being able to communicate well is something that is important every day, in every contact. So it's really nice to take two days of real time under professional guidance". - Assessment: 8.4

A. Flipse - Conversation techniques